Terms of service

Terms of Service - Celeste Clothing

Welcome to Celeste!
By visiting or shopping with us, you're agreeing to the following terms and conditions. Please read them carefully.

1. Who We Are

Celeste is a clothing brand based in Hyderabad, India. We use Shopify to power our online store. All purchases made here are with Celeste, not Shopify.

2. Using Our Website

By using our site, you confirm that you're at least 18 years old (or have permission from a guardian). You agree to provide accurate information when creating an account or placing an order.

3. Our Products

We try to show our products as accurately as possible, but colors may vary slightly due to screen settings. We may update prices, product details, or availability without notice.

4. Orders

When you place an order, it's an offer to buy. We may accept or reject it. You'll receive a confirmation email if your order is accepted. Once placed, orders usually can’t be changed or canceled. All sales are subject to our return and refund policies.

5. Shipping

  • Orders are usually processed within 1–3 working days.
  • Delivery within India typically takes 6-10 working days.
  • Express/priority shipping is available at an additional charge. Contact us for faster delivery options.
  • We are not responsible for delays caused by couriers or events beyond our control.

6. Prices and Payment

All prices are in INR. All product prices are inclusive of taxes. Shipping is free for all the orders. You agree to provide valid payment details and keep your account info updated.

7. Returns

Please see our [Return & Exchange Policy] for details on how to return or exchange a product.

8. Feedback

If you share any feedback or suggestions with us, we may use it to improve our brand without needing to compensate you.

9. Your Privacy

We collect and use your personal data as described in our [Privacy Policy]. Shopify may also collect your data to help us run the website. Celeste is not liable for any indirect or accidental damages arising from the use of our products or website.

10. Updates to These Terms

We may update these terms at any time. Please check back here regularly. If we make major changes, we’ll notify you.

11. Contact Us

For any questions, reach out to:
Email: celesteclothingindia@gmail.com
Instagram: @celesteclothing.in
Business Address: Hyderabad, India

 

Thank you for shopping with Celeste!